Terms and Conditions

  1. About These Terms

These Terms and Conditions govern your use of the website www.kbmodiagnostics.co.uk (the “Site”).

The Site is operated by KBMO Diagnostics LLC, with a UK presence at:

KBMO Diagnostics
Wigmore Lodge
Ockley Road
Beare Green
Dorking
Surrey
RH5 5PU

By accessing or using this Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the Site.

  1. Information on This Site

This Site provides information about KBMO Diagnostics, its products and services, including diagnostic testing, and general information relating to health and wellbeing.

For Healthcare Professionals

Content within sections intended for healthcare professionals is provided for educational purposes only. Healthcare professionals must exercise their own clinical judgement when applying any information from this Site.

For Patients and General Users

Information on this Site is not intended to replace a consultation with a qualified healthcare professional. It should not be relied upon as medical advice, diagnosis or treatment.

You should always seek advice from a GP or other appropriately qualified healthcare provider before making changes to your health, treatment, or medication.

In an emergency, you should contact emergency services immediately.

  1. No Medical Advice

All content on this Site is provided for general informational and educational purposes only.

Use of this Site does not create a practitioner–patient relationship between you and KBMO Diagnostics.

Nothing on this Site is intended to constitute medical advice or to be used for diagnosis or treatment.

Our services are not intended for direct-to-consumer diagnosis or self-interpretation and must be used under the guidance of an appropriately qualified healthcare professional.

  1. Accuracy of Information

While we aim to keep information accurate and up to date, medical knowledge and best practice evolve rapidly.

We do not guarantee that:

  • the content is accurate, complete or up to date
  • the Site will be free from errors or omissions

You use the Site at your own risk. We are not responsible for any loss arising from reliance on information provided on the Site, except where liability cannot be excluded under applicable law.

  1. Intellectual Property

All content on this Site, including text, graphics, logos, layout and design, is owned by or licensed to KBMO Diagnostics and is protected by copyright, trademark and other intellectual property laws.

You may:

  • view, download or print content for personal, non-commercial use

You may not:

  • reproduce, distribute, modify or commercially exploit any content without prior written consent

All trademarks, logos and brand names are the property of KBMO Diagnostics or their respective owners.

  1. Changes to These Terms

We may update these Terms from time to time.

Any changes will take effect when posted on this Site. Continued use of the Site indicates your acceptance of the updated Terms.

  1. Third-Party Links

This Site may contain links to third-party websites.

We do not control and are not responsible for:

  • the content of those websites
  • their availability
  • their privacy practices

Links are provided for convenience only and do not imply endorsement.

  1. Linking to Our Site

You may link to our homepage provided that:

  • the link is fair and legal
  • it does not damage our reputation
  • it does not suggest endorsement where none exists

You must not use our branding, logos or trademarks without prior written permission.

  1. Advertising and Sponsorship

We do not host third-party advertising or sponsored content on this Site.

  1. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence
  • fraud or fraudulent misrepresentation
  • any liability that cannot be excluded under UK law

To the extent permitted by law, KBMO Diagnostics excludes liability for:

  • indirect or consequential loss
  • loss of business, profits, data or opportunity
  • any loss arising from use of, or inability to use, the Site
  1. Data Protection and Privacy

We are committed to protecting your personal data and handling it in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We will only collect, use and process personal data where we have a lawful basis to do so, including where:

  • it is necessary for the performance of a contract
  • we have a legal obligation
  • we have your consent
  • it is in our legitimate interests, provided these are not overridden by your rights

Where applicable, this may include the processing of health-related data. Such data will only be processed:

  • with your explicit consent, or
  • where otherwise permitted under applicable law

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse or disclosure.

For full details on how we collect, use, store and protect your personal data, including your rights, please refer to our Privacy Policy.

  1. Practitioner Responsibility

Where our products or services are used in a professional or clinical context, responsibility for interpretation, application and any subsequent clinical decisions rests solely with the appropriately qualified practitioner.

KBMO Diagnostics does not assume responsibility for how information, results or materials are interpreted or applied in practice.

Where services are accessed without appropriate professional oversight, users do so at their own discretion and risk.

  1. Indemnity

You agree to indemnify and hold harmless KBMO Diagnostics from any claims, losses or damages arising from:

  • your misuse of the Site
  • your breach of these Terms
  1. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  1. Termination

We may suspend or terminate access to the Site at any time if we believe you have breached these Terms.

  1. Regulatory Information

The products and services described on this Site are intended for use by qualified healthcare practitioners or for professional use, unless otherwise stated.

Information provided on this Site is for informational and educational purposes only and does not constitute medical advice, diagnosis or treatment.

Nothing on this Site is intended to:

  • diagnose, treat, cure or prevent any disease
  • replace appropriate clinical assessment or medical care

Our services are not intended for direct-to-consumer diagnosis or self-interpretation and must be used under the guidance of an appropriately qualified healthcare professional.

Certain products, services and areas of this Site may be restricted to appropriately qualified healthcare practitioners.

We reserve the right to limit access to such areas and to verify professional credentials where necessary.

By accessing practitioner-only content or services, you confirm that you are appropriately qualified to do so.

Where applicable, our products and services are provided in accordance with relevant UK regulatory frameworks. However, interpretation of any results or information provided remains the responsibility of the appropriately qualified practitioner.

Users are responsible for ensuring that their use of any products or services complies with applicable laws, regulations and professional guidelines within their jurisdiction.

  1. Contact Details

KBMO Diagnostics
Wigmore Lodge
Ockley Road
Beare Green
Dorking
Surrey
RH5 5PU

Phone: +44 (0)1306 306688

For general enquiries, please use the Contact Us page on our website.

  1. Cookies

This Site uses cookies and similar technologies to distinguish you from other users and to improve your experience.

Cookies may be used to:

  • ensure the Site functions correctly
  • analyse website traffic and usage
  • support performance and functionality

Where required, we will request your consent before placing non-essential cookies on your device. For full details, including how to manage your cookie preferences, please refer to our Cookie Policy.

  1. Practitioner Terms of Use

The following terms apply to all users accessing practitioner-only products, services or content.

19.1 Professional Status

By registering for an account or accessing practitioner-only areas of this Site, you confirm that you are an appropriately qualified healthcare practitioner.

You agree to use all products and services within your professional scope of practice and in accordance with applicable regulatory and professional standards.

19.2 Intended Use

KBMO Diagnostics products and services are intended for professional use only.

They are not designed for direct-to-consumer diagnosis or self-interpretation and must be used within a practitioner-led context.

19.3 Responsibility for Interpretation

All interpretation of results and any subsequent decisions or actions are the sole responsibility of the practitioner.

Results should be considered alongside a full clinical assessment and not in isolation.

KBMO Diagnostics does not provide medical advice or clinical direction.

19.4 Use of Information

You agree not to use KBMO Diagnostics products or services as standalone diagnostic tools or to present them as such.

You must not make claims that results:

  • diagnose medical conditions
  • replace medical testing
  • or substitute appropriate medical care

19.5 Client Communication

You are responsible for how results are communicated to clients.

You agree to ensure that information is presented clearly, responsibly and in a manner consistent with professional standards.

19.6 Compliance

You agree to comply with all applicable laws, regulations and professional guidelines, including those relating to:

  • scope of practice
  • data protection
  • advertising and communications

19.7 Access and Verification

KBMO Diagnostics reserves the right to:

  • verify professional credentials
  • restrict access to practitioner-only areas
  • suspend or terminate accounts where misuse is suspected

19.8 Acceptance

By registering for an account or accessing practitioner-only services, you confirm that you have read, understood and agree to these Practitioner Terms of Use.