Practitioner FAQ
Consultations are available to all practitioners with one of our expert team members to answer questions or explain the results.
If you have any questions, please do not hesitate to book a support call with us.
You can book a support call by clicking here.
Please complete your registration here.
You will then receive a welcome email which will contain your Provider Reference Number.
Click here to order your FIT test kit.
You will need your Provider Reference Number.
No, we are a practitioner/provider only medical diagnostics company.
Have a look or download our easy colour coded guide for each test and every food we test for.
This video demonstrates how to collect a blood sample correctly.
No, it is not necessary to eliminate any foods before any of the FIT tests.
We endeavour to ship all kits within 24 hours Monday-Friday, first class post in the UK directly to your client/patient. We also offer free returns within the UK.
European orders can be made via the website but will incur a shipping fee.
For orders outside Europe please get in touch for accurate shipping quotes.
All results will be uploaded to our HIPAA-compliant Providers Portal. Once your initial results are available, you will receive an email containing a link to the portal along with your username and password.
Within our new portal, you can:
- View and download results
- Order additional kits
- Update account information
- And more
If you have not received your username and password, or if you encounter any issues, please contact us directly at 1-617-933-8130.
KBMO completed a multi-centre study in Southern California focusing on 100 patients with IBS. This clinical study moved KBMO Diagnostics from biological plausibility to clinical efficacy.
Please click the link below to listen to the podcast explaining the IBS Clinical study.
Move From Biological Plausibility to Clinical Efficacy
We host regular webinars to registered providers – keep an eye on your email for details.
We also have a YouTube channel with all our webinars.